Privacy Policy

1. Who we are

Krytonite App Company Limited is a company registered in England and Wales.

• Company name: Krytonite App Company Limited
• Company number: 16936869
• Director: Frankie Alan Brooks
• Registered address: 26 Blakemere Crescent, Portsmouth, PO6 3SG, United Kingdom
• Email: [email protected]

We are the data controller for the personal information collected through this website and our contact and enquiry forms.

2. What information we collect

We collect personal information only when you voluntarily submit it through our website forms. The information we may collect includes:

• Full name
• Company name
• Email address
• Telephone number (if provided voluntarily)
• Business type
• App idea or project summary
• Target users description
• App type and platform preferences
• Key feature requirements
• Current process or problem description
• Integration requirements
• Existing systems information
• Timeline preferences
• Budget guidance (if voluntarily provided)
• Additional project notes
• Technical system information where voluntarily supplied
• Third-party access information where voluntarily supplied

We also collect standard technical information that your browser or device automatically sends when you visit any website, including IP address, browser type and version, operating system, and pages visited. This information is used for security and site improvement purposes.

3. How we use your information

We use the information you provide to:

• Review and respond to your app project enquiry or contact message
• Discuss your software development requirements
• Confirm scope, features, and project terms individually
• Communicate with you about your enquiry by email or telephone (if a telephone number was provided)
• Improve the quality of our services and enquiry process

We do not use your personal information for unsolicited marketing, automated decision-making, profiling, or any purpose other than reviewing and responding to your direct enquiry.

4. Legal basis for processing

We process your personal information on the following legal bases under UK GDPR:

• Consent: You consent to us processing your information when you submit an enquiry form and tick the consent checkbox. You may withdraw consent at any time.
• Legitimate interests: We may process basic technical information for website security and to prevent fraud or misuse.

5. Cookies and analytics

This website uses essential cookies required for basic site functionality, including session management and security. We may also use analytics cookies to understand how visitors use our website — but only with your consent. See our Cookie Policy for full details.

6. Data retention

We retain personal information submitted through enquiry and contact forms for as long as necessary to review and respond to your enquiry and for a reasonable period thereafter in case of follow-up queries. We will not retain your information longer than necessary for the purposes described in this policy.

You may request deletion of your personal information at any time by contacting us at [email protected].

7. Who we share your information with

We do not sell, rent, or trade your personal information to third parties. We may use trusted third-party service providers to help deliver website and communication services (such as email delivery, form handling, or hosting). Where we do, we take reasonable steps to ensure those providers handle your data appropriately.

Where third-party tools are used to process enquiry data (such as form services, CRM tools, or email platforms), this will be noted in the relevant form or updated in this policy.

We may disclose information if required by law, regulation, or court order.

8. International data transfers

Where any third-party service provider processes data outside the United Kingdom, we take reasonable steps to ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

9. Your rights

Under UK data protection law, you have the following rights regarding your personal information:

• Right to access: You can request a copy of the personal information we hold about you.
• Right to rectification: You can request correction of inaccurate or incomplete information.
• Right to erasure: You can request deletion of your personal information in certain circumstances.
• Right to restrict processing: You can request that we limit how we use your information in certain circumstances.
• Right to data portability: You can request your information in a structured, commonly used format.
• Right to object: You can object to processing based on legitimate interests.
• Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, contact us at [email protected].

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

10. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before submitting any personal information to them.

12. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be published on this page with an updated date. We encourage you to review this policy periodically.

13. Contact us

For any questions about this Privacy Policy, to exercise your data rights, or to make a complaint, please contact:

• Email: [email protected]
• Post: Krytonite App Company Limited, 26 Blakemere Crescent, Portsmouth, PO6 3SG, United Kingdom